Frequently Asked Questions

Thank you for stopping by, grab a cup of coffee and enjoy!

PAYMENT & SHIPPING INFORMATION

PAYMENT OPTIONS:
When an agreement has been made as to size, media and subject matter of piece, 1/2 down will be required before work can begin.  I accept Paypal, MoneyOrders and personal checks.  However, if paying by check, work will not begin until check clears the bank. Any other method of payment must be approved by me before purchasing.

SHIPPING OPTIONS:
I use UPS and can only mail to a personal address.  No PO Boxes or APO addresses.

INTERNATIONAL BUYERS

At this time, I am not able to mail internationally.

LOST/DAMAGED ITEMS

If the item you purchased arrives damaged or does not arrive, please contact me within a reasonable period of time, so that I can make arrangements with you to remedy the problem.

RETURNS

Unless there is something wrong with an item, I cannot do a return. I apologize for the inconvenience. However, the expenses of processing and shipping orders make returns impractical. Therefore, please read the item description before buying an item.

CUSTOM ORDERS

Feel free to contact me about custom orders – I love commissions!

I do take special orders, just fill out the form on the Contact Me page.  If you see something in my Sold section that interests you, let me know and I can make something like it. I am always adding more art as it becomes available.

If you are interested in a print of a painting previously sold, follow the link to my FineArtAmerica page (http://fineartamerica.com/profiles/lisa-buchanan.html ) where you will find many pieces to select from in various sizes with optional framing choices.

Copyright © by Lisa Buchanan. All rights are reserved by artist. The buyer is not purchasing the rights to any of the images. Any and all publishing and reproduction rights are reserved solely by Lisa Buchanan. These images are not to be re-distributed, printed, copied, imitated, or misappropriated in any way.
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